Digital Marketing

Social Media & Branding Expert

Cambridge, UK (UK-wide travel)

A hands-on, field-driven role combining social media & video-led marketing, founder personal brand development, and sales conversion — at the centre of building a nationwide brand.

Role overview

You will travel across the UK to customer sites, factories, and warehouses — capturing real content, generating enquiries, converting leads, and ensuring a seamless experience from first enquiry through to aftercare.

Marketing & content

Plan and execute social media strategies that generate real enquiries and measurable results
Travel the UK to capture stone, fabrication, installation, before/after, and customer story content
Create and publish short-form video (Reels, Shorts, TikTok, LinkedIn, Instagram, YouTube, Pinterest)
Present confidently on camera — products, processes, and craftsmanship
Build and manage the company brand and the founder's personal brand
Collaborate with the media team to ensure consistent output and quality

Sales & growth

First point of contact for enquiries via phone, email, WhatsApp, and live chat
Proactively follow up and convert leads into confirmed orders
Build trust with UK customers through clear, confident communication
Maintain relationships to drive repeat business and referrals
Work towards clear conversion metrics and revenue goals

CRM & systems

Own and manage the CRM system — leads, deals, tasks, notes, and records
Track the full sales pipeline across CRM, WhatsApp, and internal tools
Ensure data accuracy and timely updates
Monitor follow-ups, payments, delivery milestones, and communications

What we're looking for

Essential

Fluent English with UK-standard professional communication
Confident on camera and comfortable creating video content
Highly organised, detail-oriented, and process-driven
Strong sales, marketing, and relationship-building skills
Excellent computer literacy and numeracy
Willingness to travel across the UK

Preferred

Background in interior design, construction, kitchens, stone, or project-based sales
Experience in consultative or high-value sales
Understanding of content-led growth and social media funnels
Driving licence (preferred, not mandatory)

In a Moment